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Evaluation of an interactive multimedia learning environment designed to enable graduate nurses to think critically on clinical decision making: A case based reasoning architecture

Mary Oliver
Department of Nursing, The University of Southern Queensland
Andy Koronios
Department of Information Systems, University of Southern Queensland
Som Naidu
Multimedia Education Unit, The University of Melbourne
Kathy Strickland
Warwick Hospital, Clinical Services, Warwick



This paper describes the outcomes of a self paced multimedia learning environment designed to enhance the critical thinking skills in clinical decision making of graduate nurses entering the workforce. The multimedia learning environment we have designed represents a contrived situation that simulates the complexities of life in a typical hospital ward, which places the users in the role of problem solvers. Problem solving in the simulation is based on a rich repository of cases and stories that have been extracted from the experiences of expert practitioners. This case based reasoning architecture reflects a model of learning where users are coached in the development of decision making skills within the context of a contrived but an authentic presenting problem. Users engage in critical thinking and decision making after accessing the experiences and expert stories of practitioners, which are presented in the form of audio/video clips on the CD-ROM.

A patient experiencing an anaphylactic reaction is used as the precipitating event to engage users in making critical decisions. An anaphylactic reaction has the potential to cause a chain of events but as a contrived learning situation, users within this learning environment are not constrained by the pressure of time and they can make mistakes if necessary, without causing injury to real patients. Support for users is given in the form of feedback and rationales are provided for each decision that is made. Users also have the opportunity to review relevant documents and consult the experts when making decisions. Making mistakes and learning from experience is one of the goals of this environment, which is not obviously possible in real life threatening situations.

The formative evaluation of the learning environment, with embedded activities involved structured and open ended question types with individual and small groups of practicing nurses and subject matter experts. A semi-structured questionnaire was employed to ascertain user perceptions and this enabled us to evaluate the utility and the efficacy of the product from the perspective of graduates. The results show that the user acceptance of this learning environment was very high and the overall impressions of this product and the approach to learning adopted have been positive. We regard formative evaluation as an ongoing feature of this work, which is necessary to meet the changes and growing needs of practising nurses. These processes will be explicitly addressed in the paper.

Contact person: Ms Mary Oliver. Email: Oliver@usq.edu.au Voice: +61(0)7 4631 2694

Please cite as: Oliver, M., Koronios, A., Naidu, S. and Strickland, K. (2000). Evaluation of an interactive multimedia learning environment designed to enable graduate nurses to think critically on clinical decision making: A case based reasoning architecture. In Flexible Learning for a Flexible Society, Proceedings of ASET-HERDSA 2000 Conference. Toowoomba, Qld, 2-5 July. ASET and HERDSA. http://cleo.murdoch.edu.au/gen/aset/confs/aset-herdsa2000/abstracts/oliver-m-abs.html



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Created 20 June 2000. Last revised: 20 June 2000. HTML: Roger Atkinson [atkinson@cleo.murdoch.edu.au]
This URL: http://cleo.murdoch.edu.au/gen/aset/confs/aset-herdsa2000/abstracts/oliver-m-abs.html